Real estate photo editing and AI rules in Australia, state by state
Every state allows edited listing photos. No state allows photos that mislead. The detail differs: NSW has a new disclosure law for rental ads, Queensland has published an AI guide, and the rest rely on agent conduct laws and the Australian Consumer Law. This is where each one stood in October 2026.
Updated 29 October 2026 · 7 min read
Key takeaways
- Editing, AI enhancement and virtual staging are legal across Australia. Photos that give a wrong impression of a property are not, in any state.
- NSW passed a law on 24 September 2026 requiring landlords and agents to disclose altered or AI images in rental ads when they're likely to mislead. It's expected to start in early 2027, with fines up to $22,000 for businesses.
- Queensland's Office of Fair Trading published a best practice guide in June 2026: “enhance responsibly” and “disclose AI usage”. It's guidance, not a new law.
- Safe everywhere: correct light and colour, remove temporary clutter, label staged photos. Never remove or add permanent features, or fake a view.
- The agent carries the risk even when a photographer, editor or AI tool made the change.
The short answer
You can edit real estate photos in Australia. You can use AI to brighten a room or add virtual furniture. What you can't do, in any state or territory, is publish a photo that would give a buyer or renter a wrong impression of the property.
Two layers of law apply. Each state has its own rules for licensed agents, and the Australian Consumer Law applies everywhere on top. Section 18 bans misleading or deceptive conduct. Section 29 bans false or misleading representations about goods and services, and section 30 does the same for land, including its location, characteristics and facilities.
For false or misleading representations, a court can order a penalty of up to $2.5 million for an individual. For a company it's the greater of $100 million, three times the benefit gained, or 30% of turnover during the breach. Those maximums apply to conduct from 28 March 2026.
The ACCC told the ABC in October 2026 that businesses should make sure AI-generated images don't create an “overall false impression”. That's the test to keep in mind for every edit.
This guide is general information, not legal advice. Laws are described as of October 2026. If you're unsure about a particular listing, ask your state regulator or a lawyer.
Rules by state and territory
Only NSW has a law written specifically for altered and AI images, and only for rental ads. Everywhere else, the general rule against misleading advertising covers photos.
| State | Main rule | What it says about photos | Max penalty | Status |
|---|---|---|---|---|
| All of Australia | Australian Consumer Law s18, s29, s30 | Misleading images are misleading conduct. The ACCC warns against AI images that create an “overall false impression” | $2.5m (individual); $100m or more (company) | In force |
| VIC | Estate Agents Act 1980; Consumer Affairs Victoria guidance | Don't use photos “digitally or otherwise enhanced to hide undesirable features or promote other features” | 25 penalty units (about $5,200) for a false or misleading ad | In force. No AI label rule |
| NSW (sales) | Property and Stock Agents Act 2002; Fair Trading advertising guidelines | Don't digitally remove or add features, or zoom in to make a view look closer. Lighting fixes may be acceptable | $110,000 court penalty for misrepresentation | In force |
| NSW (rentals) | Residential Tenancies Act 2010, new s22B | Disclose digitally generated or altered images that are reasonably likely to mislead | $5,500 (individual); $22,000 (business) | Passed 24 Sep 2026. Expected early 2027 |
| QLD | Property Occupations Act 2014 s212; OFT best practice guide (June 2026) | Enhance responsibly, disclose AI use, don't remove power lines or add trees, pools or views | 540 penalty units | Law in force. Guide is best practice |
| WA | Agents' Code of Conduct 2016; Australian Consumer Law (WA) | Consumer Protection says false or misleading claims can be made “in photographs” | ACL penalties | In force. No photo-specific rule |
| SA | Australian Consumer Law; SA government guidance | “It's illegal to misrepresent a property for sale” verbally, in writing or with photographs | ACL penalties | In force. No photo-specific rule |
| TAS | Property Agents and Land Transactions Act 2016 s56 | Agents must not represent anything false or misleading about the letting or sale of property | 500 penalty units | In force. No photo-specific rule |
| ACT | Agents Regulation 2003, rules of conduct 8.4 and 8.16 | Agents must not mislead or deceive any party, or advertise in ways they know or should know are misleading | ACL penalties | In force. No photo-specific rule |
| NT | Agents Licensing Act 1979 s115 | Ads must not contain a statement that is false, misleading or intended to deceive | 100 penalty units or 6 months' jail (individual); 500 penalty units (company) | In force. No photo-specific rule |
Penalty unit values change every financial year and differ by state. Victoria's is $209.10 for 2026-27.
NSW: the new disclosure law for rental ads
NSW Parliament passed the Residential Tenancies Amendment (Protection of Personal Information) Bill on 24 September 2026. It adds a section 22B to the Residential Tenancies Act. Landlords and their agents will have to disclose, in the ad, “the use of digitally generated or altered images if the images are reasonably likely to mislead or deceive a person”.
The government's examples: fake furniture hiding structural damage, furniture that makes a single bedroom look like it fits a double bed, photos edited to obscure damage, and images that misrepresent room proportions. The rules are expected to take effect in early 2027, with fines of up to $22,000 for businesses and $5,500 for individuals.
Two things to note. First, the test is whether an image is likely to mislead, so ordinary colour and exposure correction shouldn't need a label. Second, the law covers rental ads only. NSW sales listings are already covered by Fair Trading's advertising guidelines, which say agents must not “change the appearance of a property by digitally removing or adding features”. A photo taken off the property but nearby, such as the local park, must be labelled “location shot”.
Queensland: enhance responsibly, disclose AI
Queensland's Office of Fair Trading published “Best practice guide: Avoiding misrepresentations in the real estate industry” on 18 June 2026. It covers sales and rentals, and it's the most specific guidance any Australian regulator has published on AI images.
- Recommended: use AI to improve lighting, colour and clarity, “but ensure the final image reflects the property's actual condition”.
- Recommended: clearly indicate when images have been digitally enhanced or virtually staged. The guide's example note: “This image has been digitally enhanced for illustrative purposes.”
- Avoid: removing unattractive features such as power lines and neighbouring buildings, or adding things that don't exist, such as trees and pools.
- Avoid: fake views, wide-angle shots that distort room sizes, old photos, and AI changes to layouts, windows or landscapes.
The guide's warning to agents is blunt: even if you didn't know that content from a third party or an AI tool was inaccurate, “you may still be liable”. Under section 212 of the Property Occupations Act, a representation made without reasonable grounds is treated as misleading. The ABC reported that the OFT had received six complaints about digitally altered real estate images since January 2025.
Victoria
Consumer Affairs Victoria says agents “should not use photographs that give the wrong impression of a property”, including photos enhanced to hide undesirable features or promote others. An offence can happen whether or not anyone meant to mislead, and the principal agent or officer in effective control is responsible for the agency's advertising. Publishing a false or misleading ad carries up to 25 penalty units under the Estate Agents Act.
Victoria has no separate rule that says “label AI images”, and we found no proposal for one as of October 2026. Our Victorian guide to virtual staging and photo editing rules goes through the CAV rule edit by edit.
What's allowed and what isn't
This table works in every state, because it follows the strictest guidance published so far: NSW's advertising guidelines, Queensland's AI guide and the Victorian rule.
| Edit | OK? | Why |
|---|---|---|
| Exposure, colour, white balance | Yes | QLD and NSW both accept lighting and colour fixes that show the real condition |
| Straightening verticals, lens correction | Yes | Removes camera distortion, not features |
| Removing bins, cars, cords, personal items | Yes | Temporary things a buyer won't find at the inspection |
| Grey sky to blue sky | Usually, kept natural | No regulator has ruled on skies. Don't change the view or surroundings |
| Day-to-dusk conversion | Yes, labelled | Only light windows and fittings the home actually has |
| Virtual staging | Yes, labelled | QLD asks agents to indicate staged images. NSW rentals need disclosure if staging could mislead |
| Ultra-wide lens that exaggerates size | No | QLD names wide-angle distortion of room sizes |
| Removing power lines, poles, towers | No | Named in QLD's guide. Permanent features |
| Removing neighbouring buildings | No | Named in QLD's guide. Changes outlook and privacy |
| Hiding damage, stains, mould, a green pool | No | QLD's pool case. NSW's damage examples |
| Adding trees, a pool, a view, windows | No | Named in QLD's guide. Promotes features that don't exist |
| Zooming in to bring a view closer | No | Named in NSW's guidelines |
| Old photos that no longer match | No | QLD: avoid outdated photos |
How to label edited and staged photos
A label only helps if a buyer sees it. Put it on the image, because photos get shared without the listing text. Wording that works:
- Virtually staged. For digitally added furniture.
- Virtually staged. Furniture not included. For rentals and anywhere furniture could be read as part of the deal.
- Digitally enhanced. For day-to-dusk edits and heavier retouching.
- Artist's impression. For renders of something not built yet.
- Location shot. For nearby parks, beaches or cafes photographed off the property (required in NSW).
In the listing text, a line such as “Some photos in this listing are virtually staged” covers the rest. Run the unstaged original next to every staged photo. And remember a label doesn't cure a misleading edit: a disclosed photo with the power lines removed still hides the power lines.
How we edit
We work to the strictest of these rules on every job, wherever the listing is. We fix colour, exposure and lens distortion. We remove temporary clutter only. We never remove power lines, neighbouring buildings or damage. Every virtually staged photo is labelled on the image and delivered with the original.
See photo editing and virtual staging, both available to agents anywhere in Australia, or get a quote.
Sources
- NSW Government: Renters get landmark protections against privacy breaches and misleading rental ads (25 September 2026)
- NSW Government: New laws to protect renters' data and penalise misleading rental ads (29 June 2025)
- NSW Parliament: Residential Tenancies Amendment (Protection of Personal Information) Bill 2025
- NSW Government: Advertising guidelines for property agents
- NSW Government: Misrepresentation, information for property agents (updated 8 July 2026)
- Queensland Office of Fair Trading: Best practice guide, Avoiding misrepresentations in the real estate industry (18 June 2026)
- Queensland legislation: Property Occupations Act 2014
- ABC News: Real estate AI use grows with furniture and families altered in advertisements (14 October 2026)
- Consumer Affairs Victoria: Advertising and representations, estate agent obligations (updated 9 September 2026)
- Consumer Affairs Victoria: Penalties, estate agents (updated 1 July 2026)
- Consumer Protection WA: Selling a property (updated 25 June 2026)
- SA Government: Selling a property yourself (updated 9 June 2026)
- Tasmanian legislation: Property Agents and Land Transactions Act 2016
- ACT legislation: Agents Regulation 2003
- NT legislation: Agents Licensing Act 1979
- ACCC: Fines and penalties